Tourism Training Australia, in collaboration with industry and the Victoria government, launched an online micro-credential platform and AI-based marketing tool to address local labour shortages in the tourism and hospitality sectors during the pandemic. The initiative supports reskilling and upskilling in the face of evolving demands in green and digital transformation. Flexibility in Technical and Vocational Education and Training (TVET) is essential, with digital micro-credentials seen as complementary to traditional TVET. When successfully implemented, digital micro-credentials have the transformative potential to bridge the 21st century skills gap.